Method and apparatus for providing expanded...

Details Method and apparatus for providing expanded... Method and apparatus for providing expanded...

2005-05-24

2005-05-24

Foster, Roland G (Department: 2645)

Telephonic communications

Special services

Call diversion

C379S088110, C379S088250, C379S093330, C370S356000

Reexamination Certificate

active

06898275

ABSTRACT:
System and method for putting control of incoming telephone calls in the hands of subscribers with the aid of computer software and the Internet. In effect, a very efficient multiplexer is provided that does not require a change in the behavior of the called party or the calling party. This system permits the called party to hear a spoken message by the calling party in real time, and the content of the spoken message permits the called party to decide how to handle the call. The system adaptively learns and captures the rules of the called party for handling calls, and learns which callers the called party always wishes to talk to. The system uses special control software on the called party's computer which is connected to the Internet. The system employs a central server in which all of the required intelligence is resident. Audio signals are exchanged via non-data channels provided by the telephone companies and by the Internet. Either a very simple Internet busy pick-up is provided, or a very complex messaging system is provided, as desired. A feature is the monitoring and screening of incoming calls before deciding how to handle them. Another feature is the capturing and storage of the decision making profile.

REFERENCES:
patent: 3936613 (1976-02-01), Nishigori et al.
patent: 3956595 (1976-05-01), Sobanski
patent: 4009337 (1977-02-01), Sakai et al.
patent: 4022983 (1977-05-01), Braun et al.
patent: 4485470 (1984-11-01), Reali
patent: 4736405 (1988-04-01), Akiyama
patent: 4809321 (1989-02-01), Morganstein et al.
patent: 4893336 (1990-01-01), Wuthnow
patent: 5040208 (1991-08-01), Jolissaint
patent: 5046087 (1991-09-01), Sakai
patent: 5291302 (1994-03-01), Gordon et al.
patent: 5404537 (1995-04-01), Olnowich et al.
patent: 5434908 (1995-07-01), Klein
patent: 5459584 (1995-10-01), Gordon et al.
patent: 5467388 (1995-11-01), Reed, Jr. et al.
patent: 5526524 (1996-06-01), Madduri
patent: 5533102 (1996-07-01), Robinson et al.
patent: 5577111 (1996-11-01), Iida et al.
patent: 5583918 (1996-12-01), Nakagawa
patent: 5619557 (1997-04-01), Van Berkum
patent: 5640677 (1997-06-01), Karlsson
patent: 5651054 (1997-07-01), Dunn et al.
patent: 5751795 (1998-05-01), Hassler et al.
patent: 5774067 (1998-06-01), Olnowich et al.
patent: 4994926 (1998-08-01), Gordon et al.
patent: 5805587 (1998-09-01), Norris et al.
patent: 5809128 (1998-09-01), McMullin
patent: 5812551 (1998-09-01), Tsukazoe et al.
patent: 5825867 (1998-10-01), Epler et al.
patent: 5832060 (1998-11-01), Corlett et al.
patent: 5894504 (1999-04-01), Alfred et al.
patent: 5946386 (1999-08-01), Rogers et al.
patent: 5960064 (1999-09-01), Foladare et al.
patent: 5960073 (1999-09-01), Kikinis et al.
patent: 5963629 (1999-10-01), Jung
patent: 5995594 (1999-11-01), Shaffer et al.
patent: 6014436 (2000-01-01), Florence et al.
patent: 6032051 (2000-02-01), Hall et al.
patent: 6034956 (2000-03-01), Olnowich et al.
patent: 6035031 (2000-03-01), Silverman
patent: 6044059 (2000-03-01), Olnowich
patent: 6078581 (2000-06-01), Shtivelman et al.
patent: 6104800 (2000-08-01), Benson
patent: 6144644 (2000-11-01), Bajzath et al.
patent: 6160881 (2000-12-01), Beyda et al.
patent: 6167127 (2000-12-01), Smith et al.
patent: 6169796 (2001-01-01), Bauer et al.
patent: 6178183 (2001-01-01), Buskirk, Jr.
patent: 6181691 (2001-01-01), Markgraf et al.
patent: 6212261 (2001-04-01), Meubus et al.
patent: 6230009 (2001-05-01), Holmes et al.
patent: 6243378 (2001-06-01), Olnowich
patent: 6253249 (2001-06-01), Belzile
patent: 6278704 (2001-08-01), Creamer et al.
patent: 6304565 (2001-10-01), Ramamurthy
patent: 6350066 (2002-02-01), Bobo, II
patent: 6353663 (2002-03-01), Stevens et al.
patent: 6405035 (2002-06-01), Singh
patent: 6411601 (2002-06-01), Shaffer et al.
patent: 6411805 (2002-06-01), Becker et al.
patent: 6438216 (2002-08-01), Aktas
patent: 6438222 (2002-08-01), Burg
patent: 6477246 (2002-11-01), Dolan et al.
patent: 6496576 (2002-12-01), Tanaka et al.
patent: 6501750 (2002-12-01), Shaffer et al.
patent: 6510162 (2003-01-01), Fijolek et al.
patent: 6512930 (2003-01-01), Sandegren
patent: 6519258 (2003-02-01), Tsukazoe et al.
patent: 6546087 (2003-04-01), Shaffer et al.
patent: 6549612 (2003-04-01), Gifford et al.
patent: 6567505 (2003-05-01), Omori et al.
patent: 20020097710 (2002-07-01), Burg
patent: 1329852 (1994-05-01), None
patent: WO06084 (2000-10-01), None
Article: Johnson, Dave; “Now You're TALKING-voice-response systems for home offices—Product Information”;Home Office Computing; http://www.findarticles.com; Feb. 1999.

Affiliated with

Also associated with

Rating

Method and apparatus for providing expanded... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and apparatus for providing expanded..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and apparatus for providing expanded... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3398228