Method and apparatus for processing electronic dispute data

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or...

Reexamination Certificate

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C705S311000

Reexamination Certificate

active

07966192

ABSTRACT:
One embodiment of the invention allows a merchant to obtain a request sent by an investigator for supporting documentation or information and reply with a scanned document in reply to the investigator's request. The investigator can then process the scanned document and/or merchant response and quickly and efficiently resolve a disputed payment transaction.

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patent: WO 02/01523 (2002-01-01), None
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Waldmeir, Patti, E-business: credit card arbitrators fill cross-border legal vacuum, Financial Times; London, Mar. 9, 2000.
Zhao, J. Leon and Stohr, Edward A., Temporal Workflow Management in a Claim Handling System, published in Proceedings of the International Joint Conference on Work Activities Coordination and Collaboration, Feb. 22-25, 1999.
Waldmeir, Patti, E-business: credit card arbitrators fill cross-border legal vacuum, Financial Times; London, Mar. 9, 2000.
Anonymous, Transaction Disputes Automated, Sep. 2000, Banking Technology, vol. 17, Iss. 7, p. 18.
Appeal Brief Under 37 CFR §41.37 filed on Sep. 21, 2007, for U.S. Appl. No. 10/215,876.

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