Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems
Reexamination Certificate
2005-11-29
2005-11-29
Mei, Xu (Department: 2644)
Telephonic communications
Audio message storage, retrieval, or synthesis
Interacting voice message systems
C719S328000
Reexamination Certificate
active
06970536
ABSTRACT:
There is described an interactive voice response system comprising: a voice application including an voice application API command defining a function call to a first communication process; a channel process for interpreting the voice application API command and making the defined function call; a signaling process for receiving the function call and for performing the first communication process; characterised by; said signaling process having a second communication process; tag information embedded in the voice application and related to the API command; a tag interpreter for reading the tag information in the voice application and passing the tag information to a tag process in the signaling process; and a tag process for reading the tag information and, if related to the API command, directing the signaling process to perform the second communication process rather than the first communication process.
REFERENCES:
patent: 6594685 (2003-07-01), Mishra et al.
patent: 2003/0101292 (2003-05-01), Fisher et al.
patent: 2004/0071275 (2004-04-01), Bowater et al.
Jepson Raymond
Kufluk Bernard Zdzislaw
Briney III Walter F
Herndon Jerry W.
Mei Xu
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