Method and apparatus for prioritizing telephone calls

Telephonic communications – Call or terminal access alarm or control – At substation

Patent

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Details

379243, 379127, 379201, H04M 1506

Patent

active

056256809

ABSTRACT:
A method and apparatus for prioritizing telephone calls that allow the caller to specify priority criteria relating to a call and the recipient to specify priority criteria relating to the treatment of incoming calls. The caller designates priority of the call based on specified priority criteria. The caller's specified priority criteria is stored in a database in the telephone service provider's network, is retrieved from the database when the caller places a call and is transmittal with the call through the telephone network. The call recipient designates specified priority criteria for incoming calls. The call recipient's specified priority criteria is stored in a database and is retrieved from the database in response to incoming calls. The treatment of a call, i.e. connection, termination or redirection, is based on comparison of the caller's specified priority criteria and the call recipient's specified priority criteria.

REFERENCES:
patent: 4266098 (1981-05-01), Novak
patent: 4277649 (1991-07-01), Sheinbein
patent: 4924496 (1990-05-01), Figa et al.
patent: 5276731 (1994-01-01), Arbel et al.
patent: 5329578 (1994-07-01), Brennan et al.

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