Telephonic communications – Audio message storage – retrieval – or synthesis
Patent
1994-06-09
1996-03-19
Hofsass, Jeffery
Telephonic communications
Audio message storage, retrieval, or synthesis
379243, 379112, 379142, 379220, 379207, H04M 700
Patent
active
055008895
ABSTRACT:
A method and apparatus that allows different likelihoods of call completion during very heavy call loading conditions to be supplied to different customers. Customers are assigned to different levels of service and these levels of service are used to manage call completion in throughout the telecommunication network during very heavy call loading periods. Thus, a securities broker may have a higher likelihood of completing a call near the close of a trading session than the average telephone customer. However, each caller may be offered an opportunity to immediately increase his or her level of service and thus likelihood of completing a call to the highest available level if a call is not completed at the caller's lower level of service.
REFERENCES:
patent: 3796837 (1974-03-01), Mathews
patent: 4224479 (1980-09-01), Crawford
patent: 4497978 (1985-02-01), Schoute et al.
patent: 4757529 (1988-07-01), Glapa et al.
patent: 4907256 (1990-03-01), Higuchi et al.
patent: 5067074 (1991-11-01), Farel et al.
patent: 5068892 (1991-11-01), Livanos
patent: 5086460 (1992-02-01), Ash et al.
patent: 5226075 (1993-06-01), Funk et al.
patent: 5291550 (1994-03-01), Levy et al.
patent: 5325426 (1994-06-01), Held
patent: 5392344 (1995-02-01), Ash et al.
Baker Mark C.
Hagerman William E.
Penrod Jack R.
Stevens Nancy S.
AT&T Corp.
Dharia Parag
Hofsass Jeffery
Penrod Jack R.
LandOfFree
Method and apparatus for prioritizing a telephone call according does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Method and apparatus for prioritizing a telephone call according, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and apparatus for prioritizing a telephone call according will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-1963670