Method and apparatus for normalizing service level...

Details Method and apparatus for normalizing service level... Method and apparatus for normalizing service level...

2008-07-15

2008-07-15

Pham, Chi (Department: 2616)

Multiplex communications

Data flow congestion prevention or control

Control of data admission to the network

C370S235000, C370S252000, C709S224000, C709S225000

Reexamination Certificate

active

07400580

ABSTRACT:
This disclosure provides a method and apparatus for normalizing service level agreements across entire networks. By utilizing a new parameter called the virtual call count, a wholesale network provider can monitor a variety of related network status indications and provide to their customers increased insight into the nature of the service level rejections that they experience. Existing service level agreement processors can be equipped with the additional functionality of calculating the virtual call count to form an apparatus for normalizing service level agreements.

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patent: 2004/0114518 (2004-06-01), MacFaden et al.
patent: 2004/0203721 (2004-10-01), Grooms

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