Method and apparatus for monitoring a message in a voice mail sy

Details Method and apparatus for monitoring a message in a voice mail sy Method and apparatus for monitoring a message in a voice mail sy

1995-04-13

1997-07-22

Brown, Thomas W.

Telephonic communications

Audio message storage, retrieval, or synthesis

379 89, 379204, 379210, 379215, 379376, H04M 164, H04M 342

Patent

active

056510543

ABSTRACT:
A telephone system with extension telephones and voice mail features allows an extension owner to monitor a message as it is being left in voice mail. The monitoring method may be implemented in a system with a simple extension telephone or with an extension including a second channel of communication to a display screen. If the monitoring begins later than the time when the caller began leaving the message, monitoring may commence at a midpoint of the message or, with a delay, from the beginning of the message, playing back at a rate faster than real time to catch up with real time. For extensions with a display screen, each call received by the system for the extension creates an entry in a call log for the extension and, for each such entry where a message was left, the called party may play back the message by selecting on the screen the call log entry for that call.

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