Electrical computers and digital processing systems: multicomput – Computer conferencing – Demand based messaging
Reexamination Certificate
2003-08-29
2008-10-07
Nguyen, Phuoc H (Department: 2143)
Electrical computers and digital processing systems: multicomput
Computer conferencing
Demand based messaging
C709S202000, C709S203000, C709S219000, C709S229000
Reexamination Certificate
active
07433925
ABSTRACT:
Software agents perform a process to monitor the availability and/or performance of various functions of a messaging system, such as a Unified Messaging System. A call is initiated to an endpoint, where the endpoint is registered with a messaging system and is configured to forward incoming messages to the messaging system. A first agent transmits a message to the endpoint for forwarding to the messaging system. A second agent that is associated with the endpoint then determines whether the endpoint receives a message notification in response to the transmitted message. In an embodiment, the time that elapses between arrival of the message at the endpoint and reception of a message notification is determined. In an embodiment, if the second agent is able to access a mailbox and retrieve the transmitted message, then the message retrieved from the messaging system is compared with the version of the original message that was received at the endpoint. Whether the retrieved message suffered any degradation from its path through the messaging system is determined based on the comparison.
REFERENCES:
patent: 5579368 (1996-11-01), Van Berkum
patent: 5742905 (1998-04-01), Pepe et al.
patent: 6434222 (2002-08-01), Shaffer et al.
patent: 6446114 (2002-09-01), Bulfer et al.
patent: 6449646 (2002-09-01), Sikora et al.
patent: 6779022 (2004-08-01), Horstmann et al.
patent: 6792080 (2004-09-01), Imperato et al.
patent: 2001/0047391 (2001-11-01), Szutu
patent: 2002/0101453 (2002-08-01), Nixon et al.
patent: 2002/0123328 (2002-09-01), Snip et al.
patent: 2004/0141594 (2004-07-01), Brunson et al.
patent: 2007/0238448 (2007-10-01), Gallagher et al.
Cisco Systems, Inc., “Release Notes for Voice Health Monitor 1.0 on Windows 2000,” Aug. 9, 2001, 78-11325-01, pp. 1-28.
Cisco Systems, Inc., “Release Notes for Voice Health Monitor 1.1 on Windows 2000,” Mar. 13, 2002, 78-11325-02, pp. 1-28.
Cisco Systems, Inc., “Voice Health Monitor User Guide,” Chapter 2, “Monitoring Voice Network Health,” Mar. 13, 2002, 78-11324-01, pp. 2-1-2-20.
Cisco Systems, Inc., “Voice Health Monitor User Guide,” Chapter 6, “Synthetic Transaction Configuration,” Mar. 13, 2002, 78-11324-01, pp. 6-1-6-12.
Cisco Systems, Inc., “Release Notes for Cisco CallManager Release 3.0(7),” Jan. 16, 2001, OL-0950-01, pp. 1-62.
Cisco Systems, Inc., “Release Notes for Cisco CallManager Release 3.2(2c),” Jul. 10, 2002, OL-2559-02, pp. 1-66.
BMC Software, Inc., “Synthetic Transaction Monitor,” Release Notes, Version 1.1.00, Jun. 30, 2000, pp. 1-8.
BMC Software, Inc., “Synthetic Transaction Monitor,” Release Notes, Version 1.1.06, Mar. 30, 2001, pp. 1-5.
Muvvala Aruna K.
Schleimer Stephen
Shankar Jagannathan Shiva
Cisco Technology Inc.
Hickman Palermo & Truong & Becker LLP
Nguyen Phuoc H
LandOfFree
Method and apparatus for measuring health and performance of... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Method and apparatus for measuring health and performance of..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and apparatus for measuring health and performance of... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3993140