Telephonic communications – With usage measurement – Call charge metering or monitoring
Reexamination Certificate
2009-09-15
2011-10-11
Tieu, Binh (Department: 2614)
Telephonic communications
With usage measurement
Call charge metering or monitoring
C379S265010, C379S265030
Reexamination Certificate
active
08036353
ABSTRACT:
A system that incorporates teachings of the present disclosure may include, for example, a method to monitor service outages of a service center, detect a service outage, identify one or more customers affected by the service outage, and assign a credit to each of the affected one or more customers. Additional embodiments are disclosed.
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Green Antonio
Paden Jonathan
Sams Bobby
AT&T Intellectual Property I L.P.
Greenblum & Bernstein P.L.C.
Tieu Binh
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