Method and apparatus for interactive voicemail

Details Method and apparatus for interactive voicemail Method and apparatus for interactive voicemail

2005-02-24

2009-11-03

Gauthier, Gerald (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Interacting voice message systems

C379S069000, C379S088040, C379S088130, C379S114200, C379S265130, C455S413000, C455S563000, C705S014270, C705S075000, C709S206000, C715S727000

Reexamination Certificate

active

07613283

ABSTRACT:
A system and method for delivering interactive voice messages using a voice messaging system are disclosed. In an illustrative embodiment, the system comprises a voice messaging processor and memory containing machine readable instructions which, when executed by the processor, enable the voice messaging system to: receive an inbound call from a sender; record an interactive voice message from the sender directed to at least one recipient; receive a voice message retrieval request from a recipient; play the interactive voice message for the recipient; and initiate an interactive session with the recipient to elicit responses from the recipient regarding the interactive voice message. In one aspect of the invention, an application server is provided for generating interactive voicemails and placing the inbound call from the sender to the voice messaging processor.

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