Method and apparatus for intelligently generating an error repor

Details Method and apparatus for intelligently generating an error repor Method and apparatus for intelligently generating an error repor

1997-07-16

2000-05-30

Dorvil, Richemond

Telecommunications

Radiotelephone system

Zoned or cellular telephone system

379 8806, 379 8819, H04M 300

Patent

active

060700726

ABSTRACT:
A processing system (210) in a fixed portion of a radio messaging system stores (302, 304) at least one of (a) a list of preferred error report formats corresponding to users of portable subscriber units (122), and (b) a record of error report formats that are likely to be preferred by message originators, a selection of a preferred format being dependent upon information available about the message originator. The processing system selects (404, 408, 412, 416) at least one format from at least one of the list and the record, based upon at least one of (c) knowledge about the error, and (d) knowledge about at least one of (e) the user, and (f) the message originator. In addition, the processing system controls a transmitter (206) to transmit (418) the at least one error report to at least one of the portable subscriber unit and the message originator in the at least one format selected.

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