Method and apparatus for identifying and classifying query...

Data processing: database and file management or data structures – Database and file access – Search engines

Reexamination Certificate

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Reexamination Certificate

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07747601

ABSTRACT:
Linguistic analysis is used to identify queries that use different natural language formations to request similar information. Common intent categories are identified for the queries requesting similar information. Intent responses can then be provided that are associated with the identified intent categories. An intent management tool can be used for identifying new intent categories, identifying obsolete intent categories, or refining existing intent categories.

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