Communications: electrical – Vehicle parking indicators
Reexamination Certificate
2005-08-02
2005-08-02
Stone, Jennifer (Department: 2636)
Communications: electrical
Vehicle parking indicators
C705S002000, C705S013000, C379S265050
Reexamination Certificate
active
06924749
ABSTRACT:
A system, method, apparatus, means, and computer program code for facilitating customer service for a parking facility. A parking facility may include one or more garage stations, such as an entry system, exit system, pay station, camera, telephone or other communication device, etc. The garage stations may be in communication directly or indirectly with a call center to report alerts, indicate malfunctions or other problems, or provide other messages. In addition, a customer at the parking facility may use a telephone or other communication device to initiate communication with the call center in order to ask a question, report a problem, etc. The call center may route information regarding an event at a parking facility to an agent station associated with an agent assigned or otherwise selected to respond to the event.
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Nelson David
Tracy Walt
Buckley Maschoff & Talwalkar LLC
General Electric Capital Corporation
Stone Jennifer
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