Multiplex communications – Pathfinding or routing – Switching a message which includes an address header
Patent
1995-11-28
1998-11-17
Olms, Douglas W.
Multiplex communications
Pathfinding or routing
Switching a message which includes an address header
H04L 1266
Patent
active
058386823
ABSTRACT:
An Internet type access system includes an autodialer for automatically establishing communications with a merchant's facility over a switch network while maintaining Internet connectivity over a packet data network. The autodialer, in combination with the merchant's server, coordinates between the Internet session and the newly established switched connectivity, the session history from the prior Internet session being supplied to a sales representative receiving the autodialed call. The sales representative is provided with a terminal for controlling the merchant's server to push data to the client in response to the interactive session simultaneously conducted over the switched network.
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Judice Charles N.
Bell Atlantic Network Services Inc.
Olms Douglas W.
Patel Ajit
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