Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis
Reexamination Certificate
2005-09-27
2005-09-27
Jeanty, Romain (Department: 3623)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Operations research or analysis
C705S002000, C705S002000
Reexamination Certificate
active
06950801
ABSTRACT:
The invention relates to a method of coordinating or arranging services, such as automotive glass repair services for the policyholders of an insurance company, and to an apparatus for practicing the method. The method includes providing a database of service providers, obtaining service need information regarding a customer, selecting at least a portion of the service providers in the database based on the service need information, ranking the selected service providers, and choosing one of the ranked service providers to perform the service.
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Corporate News “PPG Receives CIO Award For IT Application In Forming Business” discloses a consumer resolving a glass replacement or repair claim with a brief telephone call.
Kalakota, Ravi and Whinston, Andrew B, “Electronic Commerce A Manager's Guide”, puiblished in 1997.
www.safelite.com as archived Jun. 20, 2003—Windshield glass replacement service.
cartalk.cars.com as archived on Jul. 7, 2000—Web site on automobile repairs.
Brookes Robert
Homison Mark A.
Langford Lisa S.
Latch James V.
Molenda Thomas S.
Jeanty Romain
Millman Dennis G.
PPG Industries Ohio Inc.
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