Telephonic communications – Audio message storage – retrieval – or synthesis – Message management
Patent
1995-12-29
1999-07-20
Hunter, Daniel S.
Telephonic communications
Audio message storage, retrieval, or synthesis
Message management
379 8822, H04M 300
Patent
active
059265264
ABSTRACT:
A automated patient information retrieval system is provided for notifying patients of medical information. The automated patient information retrieval system includes a processor coupled to memory and a telephone interface circuitry. A processor is also coupled to a modem and an I/O interface. The system allows for a medical provider to enter medical information into voice mailboxes. The messages many be time-sensitive wherein the system automatically calls patients to notify of pending medical information in voice mailboxes. The patient then may telephone the system to receive a medical message stored in a patient mailbox. Medical providers may generate custom voice messages or enter predetermined bulletin codes associated with pre-recorded voice messages. Also, medical providers can enter notes associated with medical voice mailboxes which are only accessible by the medical provider. Message integrity and security are enhanced by requiring the patient to enter both a patient identification number and a medical provider identification number.
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Don Kent
Jackson Terry A.
Rapaport Jeffrey A.
Rapaport Seymour A.
Rapaport Stanley L.
Hunter Daniel S.
Rapaport Jeffrey A.
Rapaport Seymour A.
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