Method and apparatus for automated calendar selections

Details Method and apparatus for automated calendar selections Method and apparatus for automated calendar selections

2005-11-29

2008-08-12

Ni, Suhan (Department: 2614)

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

C370S353000, C379S093090

Reexamination Certificate

active

07411942

ABSTRACT:
A method and apparatus for reserving an appointment in a communications network is described. In one embodiment, a request is received from a caller to schedule an appointment with an enterprise customer, wherein the request is processed in accordance with a media server in the communications network. A scheduling calendar is then accessed. Afterwards, the appointment is reserved with one of a plurality available appointment time slots.

REFERENCES:
patent: 6968367 (2005-11-01), Vassar et al.
patent: 7139263 (2006-11-01), Miller et al.
patent: 2006/0036478 (2006-02-01), Aleynikov et al.

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