Telephonic communications – With usage measurement – Call charge metering or monitoring
Reexamination Certificate
2005-07-11
2009-10-27
Tieu, Binh K (Department: 2614)
Telephonic communications
With usage measurement
Call charge metering or monitoring
C379S265010, C379S265030
Reexamination Certificate
active
07609825
ABSTRACT:
An account management system (100) is coupled to a service center (101) serving a number of customers (108). The account management system has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to monitor (202) service outages of the service center, detect (204) a service outage, identify (206) one or more customers affected by the service outage, and assign (208) a credit to each of the affected one or more customers.
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Green Antonio
Paden Jonathan
Sams Bobby
Akerman & Senterfitt
AT&T Intellectual Property I L.P.
Guntin Ed
Tieu Binh K
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