Method and apparatus for a interactive voice response system

Details Method and apparatus for a interactive voice response system Method and apparatus for a interactive voice response system

2008-01-08

2008-01-08

Lerner, Martin (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S236000

Reexamination Certificate

active

10660900

ABSTRACT:
There is disclosed an interactive voice response system for prompting a user with feedback during speech recognition. A user who speaks too slowly or too quickly may speak even more slowly or quickly in response to an error in speech recognition. The present system aims to give the user specific feedback on the speed of speaking. The method can include: acquiring an utterance from a user; recognizing a string of words from the utterance; acquiring for each word the ratio of actual duration of delivery to ideal duration; calculating an average ratio for all the words wherein the average ratio is an indication of the speed of the delivery of the utterance; and prompting the user as to the speed of delivery of the utterance according to the average ratio.

REFERENCES:
patent: 5621849 (1997-04-01), Sakurai et al.
patent: 5687288 (1997-11-01), Dobler et al.
patent: 6226615 (2001-05-01), Kirby et al.
patent: 6295391 (2001-09-01), Rudd et al.
patent: 6314396 (2001-11-01), Monkowski
patent: 6430551 (2002-08-01), Thelen et al.
patent: 6539359 (2003-03-01), Ladd et al.
patent: 6629072 (2003-09-01), Thelen et al.
patent: 7167544 (2007-01-01), Bauer
patent: 2002/0013701 (2002-01-01), Oliver et al.
patent: 2002/0019734 (2002-02-01), Bartosik
patent: 2003/0028375 (2003-02-01), Kellner
patent: 2004/0078198 (2004-04-01), Hernandez-Abreǵo et al.
patent: 2007/0185704 (2007-08-01), Yoshimura et al.

Affiliated with

Also associated with

Rating

Method and apparatus for a interactive voice response system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and apparatus for a interactive voice response system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and apparatus for a interactive voice response system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3959907