Message transcription, voice query and query delivery system

Details Message transcription, voice query and query delivery system Message transcription, voice query and query delivery system

2010-02-08

2011-12-27

Rider, Justin (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S231000, C704S251000

Reexamination Certificate

active

08086454

ABSTRACT:
A message transmission system accepts a telephone call from a user who wishes to send an e-mail message, send an SMS message, perform an Internet query or retrieve his or her electronic mail. The voice call is transcribed and the message is sent, or the question in the voice call is transcribed and answered by an agent. Any number of agents connect to a central site over an Internet connection and transcribe messages or answer queries in an assembly line like fashion. In addition, a Web query delivery system accepts a query or statement from a user; the query is transcribed, classified, and then broadcast over any medium to any number of experts or web sites that desire to answer the particular type of query received. The entire query is delivered to an expert or web site who provides a full answer to the user.

REFERENCES:
patent: 5715370 (1998-02-01), Luther et al.
patent: 6243445 (2001-06-01), Begeja et al.
patent: 6513003 (2003-01-01), Angell et al.
patent: 6944593 (2005-09-01), Kuzunuki et al.
patent: 6990335 (2006-01-01), Shamoon et al.
patent: 6999932 (2006-02-01), Zhou
patent: 7130401 (2006-10-01), Rampey et al.
patent: 7197459 (2007-03-01), Harinarayan et al.
patent: 7792675 (2010-09-01), Ramaswamy et al.
patent: 2001/0005825 (2001-06-01), Engelke et al.
patent: 2001/0047258 (2001-11-01), Rodrigo
patent: 2001/0047270 (2001-11-01), Gusick et al.
patent: 2002/0055974 (2002-05-01), Hawkes et al.
patent: 2002/0091832 (2002-07-01), Low et al.
patent: 2002/0095290 (2002-07-01), Kahn et al.
patent: 2003/0028448 (2003-02-01), Joseph et al.
patent: 2003/0046350 (2003-03-01), Chintalapati et al.
patent: 2003/0125950 (2003-07-01), Avila et al.
patent: 2003/0177009 (2003-09-01), Odinak et al.
patent: 2003/0187659 (2003-10-01), Cho et al.
patent: 2004/0019638 (2004-01-01), Makagon et al.
patent: 2004/0064317 (2004-04-01), Othmer et al.
patent: 2004/0204941 (2004-10-01), Israch et al.
patent: 2005/0289130 (2005-12-01), Cohen et al.
patent: 2006/0047767 (2006-03-01), Dodrill et al.
patent: 2006/0149558 (2006-07-01), Kahn et al.
patent: WO01/93058 (2001-12-01), None
Office Action in U.S. Appl. No. 11/368,840 dated Apr. 7, 2009.
Office Action in U.S. Appl. No. 11/368,840 dated Jun. 19, 2008.
PCT/US/0705568; Mar. 5, 2007; International Search Report.
PCT/US/07/05568; Mar. 5, 2007; Written Opinion of the International Searching Authority.
Office Action in U.S. Appl. No. 11/763,870, mailed Apr. 9, 2010.
Office Action in U.S. Appl. No. 11/763,870, mailed Sep. 2, 2010.
Office Action in U.S. Appl. No. 11/763,870, mailed Jan. 20, 2011.

Affiliated with

Also associated with

Rating

Message transcription, voice query and query delivery system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Message transcription, voice query and query delivery system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Message transcription, voice query and query delivery system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-4261652