Message log for wireline, voice mail, email, fax, pager,...

Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring

Reexamination Certificate

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C370S252000

Reexamination Certificate

active

07007085

ABSTRACT:
Methods and systems for providing information about a user's communications. The inventions allow a user to obtain information correlated or corresponding to a communication. In addition, the inventions allow a user to take action based on the information about a communication or the correlated or corresponding information. An exemplary system includes a telecommunications (telecom) manager connected to a telecommunications network; a gateway connected to a data network; and a communications manager that may communicate with the telecom manager and the gateway. In addition, the communications manager may store information about a user's communication preferences. The preferences may include a preference for presentation of information correlated or corresponding to a communication. The communications manager obtains information correlated or corresponding to a communication from its own resources, from the telecom manager, or from the gateway. The communications manager allows the user to act on the correlated or corresponding information.

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