Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems
Reexamination Certificate
2002-08-30
2009-10-13
Kuntz, Curtis (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Interacting voice message systems
C379S088140, C379S088170
Reexamination Certificate
active
07602888
ABSTRACT:
A method of presenting an item from a menu of an IVR system for selection is provided, comprising presenting the item to a caller, presenting an audio space to the caller, and detecting any of a number of inputs from an input device during the presentation of the item and the audio space to indicate the selection of the item by the caller.
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Communicatgion from EPO published Mar. 6, 2008.
Kuntz Curtis
Mitel Networks Corporation
Phan Joseph T
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