Managing emergency services on a per-telephone-number basis

Telephonic communications – Emergency or alarm communications – Central office responsive to emergency call or alarm

Reexamination Certificate

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Details

C379S114030

Reexamination Certificate

active

07894579

ABSTRACT:
Computer readable storage media containing computer executable instructions for performing methods for managing emergency services on a per-communication-address basis in a call distributor are described herein. A plurality of different communications addresses may be deployed behind the call distributor. The media may include instructions for creating a record that is associated with a communications address deployed behind the call distributor and that indicates that the communications address is managed under a source indication service for any emergency calls that originate from the communications address. The media may also include instructions for creating a record that is associated with a communications address deployed behind the call distributor and that indicates that the communications address is not managed under the source indication service.

REFERENCES:
patent: 5311569 (1994-05-01), Brozovich et al.
patent: 6608892 (2003-08-01), Shaffer et al.
patent: 6731721 (2004-05-01), Tanaka et al.
patent: 7123693 (2006-10-01), Nelson et al.
patent: 2004/0153344 (2004-08-01), Bui et al.
patent: 2007/0201623 (2007-08-01), Hines et al.

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