Managing analysis of a degraded service in a grid environment

Electrical computers and digital processing systems: multicomput – Distributed data processing – Processing agent

Reexamination Certificate

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C709S224000, C709S218000, C709S219000, C709S223000, C709S212000

Reexamination Certificate

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07734679

ABSTRACT:
A method, system, and program managing analysis of a degraded service in a grid environment are provided. In a grid environment of multiple diverse systems, a service availability management agent is enabled to receive multiple types of error messages generated from the multiple diverse systems within the grid environment. Each error message is parsed to determine a general error indicator. Then, the service availability management agent attempts to resolve the general error indicator and return a solution to each parsed error message. Solutions may include an adjustment of resource usage by a particular service, an explanation of a particular error message, or a recommendation of alternate resources. The service availability management agent preferably specifies the transmission of the solution in a format specified for the requester system.

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