Leveraging multilevel hierarchical associations to find...

Data processing: database and file management or data structures – Database and file access

Reexamination Certificate

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C707S769000, C707S770000, C706S045000, C706S050000

Reexamination Certificate

active

08001100

ABSTRACT:
A mechanism for locating information about a target entity in disparate multilevel hierarchical knowledge repositories. Upon occurrence of an event associated with a target entity comprising an information technology solution, disparate multilevel hierarchical knowledge repositories are searched for metadata about the target entity. A determination is made from the metadata about the target entity whether the repositories comprise entities related to the target entity. If so, links in the metadata are used to search the repositories to locate the related entities. Upon locating a resolution to the event in the repositories, a link to the resolution is stored in the metadata. The repositories are also searched to determine owners of the target entity and related entities, and these owners are then notified of the event and the resolution to the event.

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