Leveraging instant messaging presence to drive sales...

Details Leveraging instant messaging presence to drive sales... Leveraging instant messaging presence to drive sales...

2007-08-14

2007-08-14

Rosen, Nicholas D. (Department: 3625)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Electronic shopping

Reexamination Certificate

active

10816681

ABSTRACT:
A method and system for providing an application that uses real-time communication to order products and/or services. The method and system comprise launching a real-time chat application on a client device, logging into the real-time chat application, initiating a discovery operation of the client device upon logging in, displaying peripheral devices connected to the client device detected by the discovery operation, selecting a peripheral device from the detected peripheral devices, displaying products and/or services for the selected peripheral device, and obtaining products and service for the selected peripheral device.

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