Leaving a message on a held connection

Details Leaving a message on a held connection Leaving a message on a held connection

1996-11-05

1999-07-27

Tsang, Fan S.

Telephonic communications

Audio message storage, retrieval, or synthesis

Message management

379 77, 379215, 379393, H04M 164

Patent

active

059303395

ABSTRACT:
This invention relates to arrangements for leaving messages from a held telephone. A recording device or system attached to the held telephone station, to a PBX or to a central office switch records the message in response to a request from the held party. Advantageously, this permits a party who has been put on hold by another party a third alternative between the presently allowed alternatives of hanging on or hanging up; a message may be all that is needed and the held party can be saved from frustration.

REFERENCES:
patent: 4834551 (1989-05-01), Katz
patent: 5309512 (1994-05-01), Blackmon et al.
patent: 5511112 (1996-04-01), Szlam
patent: 5668853 (1997-09-01), Florence et al.

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