Language accommodated message relaying for hearing impaired call

Details Language accommodated message relaying for hearing impaired call Language accommodated message relaying for hearing impaired call

1994-09-01

1995-12-12

Chan, Wing F.

Telephonic communications

Including aid for handicapped user

379266, 34082519, H04M 1100

Patent

active

054757339

ABSTRACT:
A call between a caller using a telephone device for the deaf (TDD) using a one of a number of languages and another including a TDD user is connected by automatically prompting the TDD caller for calling information, automatically identifying the language being used, parsing the received calling information in the appropriate language to determine a forward number, selecting a communication assistant (CA) capable of speaking in the language routing the call to the selected CA, and connecting the call. One embodiment involves storing the forward number before routing the call so the selected CA can press a single button to connect the call. According to an embodiment of the invention, the calling information is passed directly to a number of language specific parsers and the successful parser determines the language being used.

REFERENCES:
patent: 5014301 (1991-05-01), Maltezos
patent: 5163081 (1992-11-01), Wycherley et al.
patent: 5289523 (1994-02-01), Vasile et al.
patent: 5309513 (1994-05-01), Rose
patent: 5333180 (1994-07-01), Brown et al.
patent: 5375164 (1994-12-01), Jennings
D. G. Schmitt et al., "An Experimental Study of Synthesized Speech Intelligibility Using Text Created by Telecommunication Device for the Deaf (TDD) Users," IEEE, 1990.

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