Data processing: artificial intelligence – Knowledge processing system – Knowledge representation and reasoning technique
Reexamination Certificate
2008-01-08
2008-01-08
Vincent, David (Department: 2129)
Data processing: artificial intelligence
Knowledge processing system
Knowledge representation and reasoning technique
C706S045000, C706S047000, C705S001100, C705S007380, C705S002000, C705S002000, C705S012000, C434S322000, C434S348000, C434S349000, C434S350000, C434S365000
Reexamination Certificate
active
11038830
ABSTRACT:
A knowledge transfer approach is assessed by assigning multiple situation attributes for the knowledge transfer approach. Furthermore, a plurality of communication forms are attributed to the knowledge transfer approach. Based on the situation attributes and the communication form attributes, multiple relationships are derived. Based on these relationships, a compatibility value is determined between the situation attributes and the communication form attributes. Therefore, for a particular knowledge transfer approach, a compatibility value provides an indicator of the effectiveness of the knowledge transfer approach to a customer's specific needs. Moreover, the with multiple knowledge transfer approaches, the effectiveness of these approaches can be assessed by a calculation of compatibility values for each approach and the comparison of the different values.
REFERENCES:
patent: 6587668 (2003-07-01), Miller et al.
patent: 2004/0002888 (2004-01-01), Draper et al.
patent: 2004/0009462 (2004-01-01), McElwrath
patent: 2004/0259068 (2004-12-01), Philipp et al.
patent: 2006/0234201 (2006-10-01), Pierson et al.
Bauer Kurt R.
Hutzschenreuter Thomas
Listner Florian
Vieth Angelika M.
Fernández Rivas Omar F
Kenyon & Kenyon LLP
SAP (AG)
Vincent David
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