Telephonic communications – Multi-line or key substation system with selective switching... – Switching or supervision feature
Patent
1995-08-24
1998-01-27
Kuntz, Curtis
Telephonic communications
Multi-line or key substation system with selective switching...
Switching or supervision feature
379156, 379182, 379265, H04M 100, H04M 300, H04M 1300
Patent
active
057129096
ABSTRACT:
This invention relates to a key telephone apparatus which includes a key telephone main unit which accommodates a plurality of extension terminals each having a display via extensions and is connected to a network via an office line, and has an ACD function of forming a group of the plurality of extension terminals, and selectively distributing an incoming call received from the network to the plurality of extension terminals belonging to the group to receive the incoming call. The key telephone main unit includes a processing condition management unit for monitoring the processing condition of the incoming call by the automatic call distribution function, and storing data indicating the processing condition, and a display control unit for receiving a predetermined processing condition display request output from one of the plurality of extension terminals, generating display data for displaying the data indicating the processing condition stored in the processing condition management unit, and supplying the display data to the extension terminal as the display request source to be displayed on the display of the extension terminal.
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Kabushiki Kaisha Toshiba
Kuntz Curtis
Tieu Binh K.
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