Interface and method of designing an interface

Details Interface and method of designing an interface Interface and method of designing an interface

2006-11-21

2006-11-21

Escalante, Ovidio (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice message synthesis

C379S265010, C379S266070, C705S014270

Reexamination Certificate

active

07139369

ABSTRACT:
A method of designing an interface system that allows users to map the representation of their task directly to the interface. There are three major phases to the Customer-Centric Approach to Interface Design (C-CAID). End-users' tasks are categorized to determine the frequency of reasons or tasks of why users interact with a particular system. These reasons and their relative frequencies are used to design interface options that emphasize the user's task categories. Finally, the customer-centric interface designs are evaluated and compared with existing system interfaces using usability tests with actual users performing the tasks. The results from usability tests are used to pinpoint the task-option combinations that do not work well and which should be revised. Benefits of this customer-centric design are improved systems performance and increased user satisfaction.

REFERENCES:
patent: 4310727 (1982-01-01), Lawser
patent: 4694483 (1987-09-01), Cheung
patent: 4761542 (1988-08-01), Kubo et al.
patent: 4922519 (1990-05-01), Daudelin
patent: 4930077 (1990-05-01), Fan
patent: 4964077 (1990-10-01), Eisen et al.
patent: 5115501 (1992-05-01), Kerr
patent: 5181259 (1993-01-01), Rorvig
patent: 5204968 (1993-04-01), Parthasarathi
patent: 5206903 (1993-04-01), Kohler et al.
patent: 5263167 (1993-11-01), Conner, Jr. et al.
patent: 5299260 (1994-03-01), Shaio
patent: 5311422 (1994-05-01), Loftin et al.
patent: 5323452 (1994-06-01), Dickman et al.
patent: 5327529 (1994-07-01), Fults et al.
patent: 5335268 (1994-08-01), Kelly, Jr. et al.
patent: 5335269 (1994-08-01), Steinlicht
patent: 5371673 (1994-12-01), Fan
patent: 5388198 (1995-02-01), Layman et al.
patent: 5420975 (1995-05-01), Blades et al.
patent: 5479488 (1995-12-01), Lennig et al.
patent: 5495567 (1996-02-01), Iizawa et al.
patent: 5500795 (1996-03-01), Powers et al.
patent: 5519772 (1996-05-01), Akman et al.
patent: 5530744 (1996-06-01), Charalambous
patent: 5533107 (1996-07-01), Irwin et al.
patent: 5535321 (1996-07-01), Massaro et al.
patent: 5537470 (1996-07-01), Lee
patent: 5553119 (1996-09-01), McAllister et al.
patent: 5561711 (1996-10-01), Muller
patent: 5566291 (1996-10-01), Boulton et al.
patent: 5586060 (1996-12-01), Kuno et al.
patent: 5586171 (1996-12-01), McAllister et al.
patent: 5586219 (1996-12-01), Yufik
patent: 5594791 (1997-01-01), Szlam et al.
patent: 5600781 (1997-02-01), Root et al.
patent: 5615323 (1997-03-01), Engel et al.
patent: 5633909 (1997-05-01), Fitch
patent: 5657383 (1997-08-01), Gerber et al.
patent: 5659724 (1997-08-01), Borgida et al.
patent: 5666400 (1997-09-01), McAllister et al.
patent: 5668856 (1997-09-01), Nishimatsu et al.
patent: 5671351 (1997-09-01), Wild et al.
patent: 5675707 (1997-10-01), Gorin et al.
patent: 5684870 (1997-11-01), Maloney et al.
patent: 5684872 (1997-11-01), Flockhart et al.
patent: 5706334 (1998-01-01), Balk et al.
patent: 5710884 (1998-01-01), Dedrick et al.
patent: 5727950 (1998-03-01), Cook et al.
patent: 5729600 (1998-03-01), Blaha et al.
patent: 5734709 (1998-03-01), DeWitt et al.
patent: 5740549 (1998-04-01), Reilly et al.
patent: 5757644 (1998-05-01), Jorgensen et al.
patent: 5758257 (1998-05-01), Herz et al.
patent: 5771276 (1998-06-01), Wolf
patent: 5790117 (1998-08-01), Halviatti et al.
patent: 5793368 (1998-08-01), Beer
patent: 5802526 (1998-09-01), Fawcett et al.
patent: 5806060 (1998-09-01), Borgida et al.
patent: 5808908 (1998-09-01), Ghahramani
patent: 5809282 (1998-09-01), Cooper et al.
patent: 5812975 (1998-09-01), Komori et al.
patent: 5819221 (1998-10-01), Kondo et al.
patent: 5821936 (1998-10-01), Shaffer et al.
patent: 5822397 (1998-10-01), Newman
patent: 5822744 (1998-10-01), Kesel
patent: 5825856 (1998-10-01), Porter et al.
patent: 5825869 (1998-10-01), Brooks et al.
patent: 5832428 (1998-11-01), Chow et al.
patent: 5832430 (1998-11-01), Lleida et al.
patent: 5835565 (1998-11-01), Smith et al.
patent: 5848396 (1998-12-01), Gerace
patent: 5864605 (1999-01-01), Keshav
patent: 5864844 (1999-01-01), James et al.
patent: 5870308 (1999-02-01), Dangelo et al.
patent: 5872865 (1999-02-01), Normile et al.
patent: 5873068 (1999-02-01), Beaumont et al.
patent: 5884029 (1999-03-01), Brush, II et al.
patent: 5899992 (1999-05-01), Iyer et al.
patent: 5903641 (1999-05-01), Tonisson
patent: 5905774 (1999-05-01), Tatchell et al.
patent: 5920477 (1999-07-01), Hoffberg et al.
patent: 5923745 (1999-07-01), Hurd
patent: 5943416 (1999-08-01), Gisby
patent: 5953406 (1999-09-01), LaRue et al.
patent: 5963965 (1999-10-01), Vogel
patent: 5974253 (1999-10-01), Nahaboo et al.
patent: 5991735 (1999-11-01), Gerace
patent: 5999611 (1999-12-01), Tatchell et al.
patent: 5999908 (1999-12-01), Abelow
patent: 6014638 (2000-01-01), Burge et al.
patent: 6016336 (2000-01-01), Hanson
patent: 6026381 (2000-02-01), Barton, III et al.
patent: 6032129 (2000-02-01), Greef et al.
patent: 6035283 (2000-03-01), Rofrano
patent: 6035336 (2000-03-01), Lu et al.
patent: 6038560 (2000-03-01), Wical
patent: 6044355 (2000-03-01), Crockett et al.
patent: 6052693 (2000-04-01), Smith et al.
patent: 6055542 (2000-04-01), Nielsen et al.
patent: 6058163 (2000-05-01), Pattison et al.
patent: 6058179 (2000-05-01), Shaffer et al.
patent: 6058435 (2000-05-01), Sassin et al.
patent: 6061433 (2000-05-01), Polcyn et al.
patent: 6067538 (2000-05-01), Zorba et al.
patent: 6088429 (2000-07-01), Garcia
patent: 6099320 (2000-08-01), Papadopoulos
patent: 6104790 (2000-08-01), Narayanaswami
patent: 6128380 (2000-10-01), Shaffer et al.
patent: 6134315 (2000-10-01), Galvin
patent: 6134530 (2000-10-01), Bunting et al.
patent: 6148063 (2000-11-01), Brennan et al.
patent: 6157808 (2000-12-01), Hollingsworth
patent: 6160877 (2000-12-01), Tatchell et al.
patent: 6161130 (2000-12-01), Horvitz et al.
patent: 6163607 (2000-12-01), Bogart et al.
patent: 6166732 (2000-12-01), Mitchell et al.
patent: 6170011 (2001-01-01), Macleod Beck et al.
patent: 6173053 (2001-01-01), Bogart et al.
patent: 6173279 (2001-01-01), Levin et al.
patent: 6201948 (2001-03-01), Cook et al.
patent: 6212502 (2001-04-01), Ball et al.
patent: 6219665 (2001-04-01), Shiomi
patent: 6230197 (2001-05-01), Beck et al.
patent: 6236955 (2001-05-01), Summers
patent: 6236990 (2001-05-01), Geller et al.
patent: 6243375 (2001-06-01), Speicher
patent: 6249579 (2001-06-01), Bushnell
patent: 6263052 (2001-07-01), Cruze
patent: 6269153 (2001-07-01), Carpenter et al.
patent: 6278976 (2001-08-01), Kochian
patent: 6282404 (2001-08-01), Linton
patent: 6289084 (2001-09-01), Bushnell
patent: 6292909 (2001-09-01), Hare
patent: 6295551 (2001-09-01), Roberts et al.
patent: 6296376 (2001-10-01), Kondo et al.
patent: 6308172 (2001-10-01), Agrawal et al.
patent: 6330326 (2001-12-01), Whitt
patent: 6332154 (2001-12-01), Beck et al.
patent: 6336109 (2002-01-01), Howard
patent: 6349290 (2002-02-01), Horowitz et al.
patent: 6353661 (2002-03-01), Bailey, III
patent: 6353825 (2002-03-01), Ponte
patent: 6357017 (2002-03-01), Bereiter et al.
patent: 6366879 (2002-04-01), Coxhead et al.
patent: 6374260 (2002-04-01), Hoffert et al.
patent: 6389400 (2002-05-01), Bushey et al.
patent: 6389403 (2002-05-01), Dorak, Jr. et al.
patent: 6389538 (2002-05-01), Gruse et al.
patent: 6400807 (2002-06-01), Hewitt et al.
patent: 6405149 (2002-06-01), Tsai et al.
patent: 6405159 (2002-06-01), Bushey et al.
patent: 6405170 (2002-06-01), Phillips et al.
patent: 6411687 (2002-06-01), Bohacek et al.
patent: 6434714 (2002-08-01), Lewis et al.
patent: 6448980 (2002-09-01), Kumar et al.
patent: 6483523 (2002-11-01), Feng
patent: 6487277 (2002-11-01), Beyda et al.
patent: 6516051 (2003-02-01), Sanders
patent: 6564197 (2003-05-01), Sahami et al.
patent: 6598022 (2003-07-01), Yuschik
patent: 6618715 (2003-09-01), Johnson et al.
patent: 6694482 (2004-02-01), Arellano et al.
patent: 2001/0014863 (2001-08-01), Williams III.
patent: 2001/0041562 (2001-11-01), Elsey et al.
patent: 2002/0055868 (2002-05-01), Dusevic et al.
patent: 2002/0133394 (2002-09-01), Bushey et al.
patent: 2002/0196277 (2002-12-01), Bushey et al.
patent: 2003/0026409 (2003-02-01), Bushey et al.
patent: 2003/0143981 (2003-07-01), Kortum et al.
patent

Affiliated with

Also associated with

Rating

Interface and method of designing an interface does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Interface and method of designing an interface, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Interface and method of designing an interface will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3623218