Telephonic communications – Multi-line or key substation system with selective switching... – With intercom system
Patent
1996-02-07
1997-07-01
Kuntz, Curtis
Telephonic communications
Multi-line or key substation system with selective switching...
With intercom system
379160, 379167, H04M 100, H04M 160
Patent
active
056446306
ABSTRACT:
An intercom system (110) for a drive-in restaurant (102) is integrated with a point of sale system (118) through a computer (126) that provides for tracking and managing intercom calls to operators taking orders. The computer indicates to point of sale system when a call from an intercom extension is received, and the point of sale system indicates on a terminal (116) for the point of sale system that a call is waiting. In addition to providing an interface between the intercom system and point of sale system, the computer queues unanswered calls and tracks calls after they have been answered. The computer also maintains timing of calls to assist in management of the restaurant.
REFERENCES:
patent: 4398257 (1983-08-01), Paganini et al.
patent: 4415065 (1983-11-01), Sandstedt
patent: 4510351 (1985-04-01), Costello et al.
patent: 4638312 (1987-01-01), Quinn et al.
patent: 4675647 (1987-06-01), Salin et al.
patent: 4797818 (1989-01-01), Cotter
patent: 4803348 (1989-02-01), Lohrey et al.
patent: 4893334 (1990-01-01), Parnello
patent: 4959686 (1990-09-01), Spallone et al.
patent: 4989234 (1991-01-01), Schakowsky
patent: 4996709 (1991-02-01), Heep
patent: 5006983 (1991-04-01), Wayne et al.
patent: 5013897 (1991-05-01), Harman et al.
patent: 5020095 (1991-05-01), Morganstein
patent: 5027347 (1991-06-01), Malkki
patent: 5053868 (1991-10-01), Higgins et al.
patent: 5125026 (1992-06-01), Holcombe
patent: 5144653 (1992-09-01), Masuoka
patent: 5166972 (1992-11-01), Smith
patent: 5185780 (1993-02-01), Leggett
patent: 5309504 (1994-05-01), Morganstein
patent: 5315639 (1994-05-01), Lassers
patent: 5327490 (1994-07-01), Cave
"5ESS Switch ACD/MIS by AT&T" Aug. 1990; pp. 1-106; 379/265.
Hubbard Marc A.
Kuntz Curtis
Shankar Vijay
LandOfFree
Intercom system for a service establishment does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Intercom system for a service establishment, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Intercom system for a service establishment will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-603957