Telephonic communications – Audio message storage – retrieval – or synthesis – Message management
Patent
1998-04-07
2000-07-11
Weaver, Scott L.
Telephonic communications
Audio message storage, retrieval, or synthesis
Message management
379 671, 379 9312, H04M 164
Patent
active
060884290
ABSTRACT:
Interactive medication data systems and methods are provided which include automated means for providing information pursuant to telephonic and electronic requests from callers. The system includes a database containing information for patients and a variety of medications, a host system database containing prescription data for these medications, and means for receiving an incoming audio communication relating to a request for information concerning a specific medication. The audio communication contains a unique personal identifier which can be mapped to one patient in the host system database. The system then prompts the caller with a menu of selections relating to the patient's active prescriptions, such as, refill or dosage requirements. The caller then selects an option which produces a selection signal. The selection signal guides the system to look for specific data in the database and the system produces an audio or visual response to the caller.
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Mumps AudioFAX, Inc.
Weaver Scott L.
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