Interactive telephonic message delivery method and apparatus for

Details Interactive telephonic message delivery method and apparatus for Interactive telephonic message delivery method and apparatus for

1995-02-28

1996-10-22

Zele, Krista M.

Telephonic communications

Audio message storage, retrieval, or synthesis

379 77, H04M 164

Patent

active

055685390

ABSTRACT:
An interactive telephonic message delivery method and apparatus for providing an intended recipient of a voice message with options as to when the intended recipient will hear the message. Initially, the recipient of the voice mail is directed to indicate that he or she has a touch-tone telephone by generating a recognizable tone through pressing any one of the telephone touch-tone buttons. If the recipient does not generate a recognizable tone before the expiration of a predetermined amount of time, the recipient is informed of a telephone number to dial at a later time from a touch-tone telephone in order to retrieve the message. On the other hand, if the recipient indicates that he or she possesses a touch-tone telephone (i.e., if the recipient generates a recognizable tone), the recipient is then provided with a number of options for processing the message. The recipient then selects particular options by pressing the telephone buttons associated with the particular options.

REFERENCES:
patent: 4580012 (1986-01-01), Matthews et al.
patent: 5247568 (1993-11-01), Bergsman et al.
patent: 5313516 (1994-05-01), Afshar et al.
patent: 5329578 (1994-07-01), Brennan et al.
patent: 5333180 (1994-07-01), Brown et al.
"OCTEL User Reference Manual", OCTEL Communications Corporation, Version 2, Nov. 1994.

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