Electrical computers and digital processing systems: multicomput – Computer conferencing – Demand based messaging
Reexamination Certificate
2005-02-22
2005-02-22
Meky, Moustafa M. (Department: 2157)
Electrical computers and digital processing systems: multicomput
Computer conferencing
Demand based messaging
C709S203000, C709S217000, C709S219000
Reexamination Certificate
active
06859822
ABSTRACT:
A method for interactively communicating with regard to a statement in e-mail form including a tag and a link. The statement is communicated from a first computer to a second via a network. The first computer is operated by the statement provider and the second is operated by a clerk associated with the statement receiver. A client software is provided to the second computer automatically based on said tag being present in the statement. An instant messaging session between the second computer and a third computer is employed based on selective link activation by the clerk. The third computer (potentially the same as the first) is operated by a service representative associated with the provider.
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Intellectual Property Law Offices
Meky Moustafa M.
Roberts Raymond E.
Secure Data In Motion, Inc.
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