Intelligent voicemail message waiting system and method

Details Intelligent voicemail message waiting system and method Intelligent voicemail message waiting system and method

2006-03-07

2006-03-07

Tsang, Fan (Department: 2645)

Telephonic communications

Audio message storage, retrieval, or synthesis

Indication or notification of message

C379S088260, C379S142080, C379S215010, C379S376010

Reexamination Certificate

active

07010100

ABSTRACT:
An intelligent voice message status indication device for a single line of a telephone network includes a controller that responds to caller-ID signals to detect whether a mailbox contains a message, responds to a call-waiting signal to break communication with the voicemail system during message retrieval to capture an incoming call, and toggles multiple indicators associated with respective sub-mailboxes on a single line. The message waiting indicators may include respective unique audio, as well as respective unique, visual indication of message presence in one or more mailboxes. The voicemail servers of the network may be correspondingly partitioned to host multiple mailboxes and to provide unique outbound caller IDs to identify a mailbox having a message.

REFERENCES:
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patent: 5894504 (1999-04-01), Alfred et al.
patent: 6208731 (2001-03-01), DePond et al.
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patent: 6868155 (2005-03-01), Cannon et al.
patent: 2001/0012349 (2001-08-01), Karnowski
patent: 2002/0031211 (2002-03-01), Fullarton et al.

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