Telephonic communications – With usage measurement – Call charge metering or monitoring
Reexamination Certificate
2003-05-14
2009-02-17
Addy, Thjuan K (Department: 2614)
Telephonic communications
With usage measurement
Call charge metering or monitoring
C379S114010, C379S114090, C379S114140, C379S114150, C379S126000
Reexamination Certificate
active
07492881
ABSTRACT:
Disclosed are systems and methods which provide intelligent queuing with respect to processing transaction records. According to one embodiment, transaction records, such as collect calling records, are initially processed to a point that they are ready for release to an appropriate third party for further processing, billing, and/or collection, and are submitted to a queue. Queued transaction records preferably have initial queuing period information associated therewith. Embodiments dynamically change such queuing period information while a transaction record is pending in the queue, such as based upon further intelligence collected with respect to the party to the transaction, based upon subsequent transaction behavior, etcetera.
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Falcone Richard
Hite Marc
Jones, Jr. Jimmie
Jourde Paula
Mudd Robert
Addy Thjuan K
Evercom Systems, Inc.
Slater & Matsil L.L.P.
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