Intelligent media stream recovery

Details Intelligent media stream recovery Intelligent media stream recovery

2011-08-23

2011-08-23

Goins, Davetta W (Department: 2614)

Telephonic communications

Telephone line or system combined with diverse electrical...

Audio program distribution

C455S186100, C370S429000, C725S088000

Reexamination Certificate

active

08005199

ABSTRACT:
An interactive voice response (IVR) system is disclosed that can intelligently resume delivery of interrupted media streams. The IVR system determines if any prior portions of an interrupted media stream should be re-transmitted after the interruption has ceased, based on one or more of (i) the contents of the interrupted stream, (ii) the duration of the interruption, and (iii) the state of a software application of the interactive voice response (IVR) system.

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Mannekens, Jan, “EP Application No. 07015578.3 Search Report Jun. 18, 2009”, , Publisher: EPO, Published in: EP.

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