Intelligent help system

Details Intelligent help system Intelligent help system

2006-09-19

2006-09-19

Ingberg, Todd (Department: 2124)

Data processing: artificial intelligence

Knowledge processing system

Knowledge representation and reasoning technique

Reissue Patent

active

RE039302

ABSTRACT:
An intelligent help system which processes information specific to a user and a system state is described. The system incorporates a monitoring device to determine which events to store as data in an historical queue. These data, as well as non-historical data (e.g., system state), are stored in a knowledge base. An inference engine tests rules against the knowledge base data, thereby providing a help tag. A display engine links the help tag with an appropriate solution tag to provide help text for display.

REFERENCES:
patent: 4156284 (1979-05-01), Engeler
patent: 4648044 (1987-03-01), Hardy et al.
patent: 4658370 (1987-04-01), Erman et al.
patent: 4860214 (1989-08-01), Matsuda et al.
patent: 4873661 (1989-10-01), Tsividis
patent: 4885757 (1989-12-01), Provence
patent: 4903226 (1990-02-01), Tsividis
patent: 4931926 (1990-06-01), Tanaka et al.
patent: 4942367 (1990-07-01), Milkovic
patent: 4962342 (1990-10-01), Mead et al.
patent: 4964077 (1990-10-01), Eisen et al.
patent: 4988891 (1991-01-01), Mashiko
patent: 5008810 (1991-04-01), Kessel et al.
patent: 5021988 (1991-06-01), Mashiko
patent: 5023833 (1991-06-01), Baum et al.
patent: 5039870 (1991-08-01), Engeler
patent: 5167010 (1992-11-01), Elm et al.
patent: 5239617 (1993-08-01), Gardner et al.
patent: 5485544 (1996-01-01), Nonaka et al.
patent: 6398741 (1988-04-01), None
patent: 63-98741 (1988-04-01), None
patent: 63124148 (1988-05-01), None
patent: 63-124148 (1988-05-01), None
Erlandsen et al., “Intelligent Help Systems”,Information and Software Technology,vol. 29, No. 3, Apr. 1987, pp. 115-121.
Frakes et al., “Using Expert System Components to Add Intelligent Help and Guidance to Software Tools”,Information and Software Technology,vol. 31, No. 7, Sep. 1989, pp. 366-370.
Prager, et al., “Reason: An Intelligent User Assistant For Interactive Environments,” IBM Systems Journal, vol. 29 No. 1, pp. 141-164, Jan. 1990.
Imamiya et al., “Embedding Explanation Mechanism with User Interface”,SPIEvol. 635 Applications of Artificial Intelligence III (1986), pp. 650-657, Apple MacIntosh Screen Prints.
Parsayae et al.,Expert Systems for Experts,pp. 66-67, 254-271, 1988.
Covington et al.,Prolog Programming in Depth,pp. 50-55, 1988.
Graf, et al., “A Reconfigurable CMOS Neural Network,” from 1990 IEEE Intl. Solid-State Circuits Conf., Feb. 15, 1990, 144-145.
Kub, et al., “Programmable Analog Vector-Matrix Multipliers,” IEEE Jour. Solid-State Circuits, vol. 25(1), Feb. 1990, pp. 207-214.
Rossetto, et al., “Analog VLSI Synaptic Matrices as Building Blocks for Neural Networks,” IEEE Micro, Dec. 1989, pp. 56-63.
Schwartz, et al., “A Programmable Analog Neural Network Chip,” IEEE Jour. Solid State Circuits, vol. 24(3), Apr. 1989, pp. 688-697.
Alspector, et al., “Performance of a Stochastic Learning Microchip,” from Advances in Neural Information Processing Systems I, Morgan-Kaufmann, 1989, pp. 748-760.
Faggin, et al., “VLSI Implementation of Neural Networks,” from an Intro. to Neural and Electronic networks, Academic Press, Inc., 1990, pp. 275-292.
DeGloria, A., “The VLSI Technology and the Design of Neural Networks,” First Italian Workshop Parallel Architectures and Neural Networks, Apr. 1988, pp. 119-127.
Mead, et al., “Analog VLSI Implementation of Neural Systems,” Kluaer Academic Publishers, 1989, pp. 57-83.
Salem, et al., “A Feed Forward Network for CMOS VLSI Implementation,” Midwest Symposium Circuits & Systems 1990, 489-491.
Walker et al., “A CMOS Neural Network for Pattern Association,” IEEE Micro, Oct. 1989, pp. 68-74.
Siyilotti, et al., “A Novel Associative Memory Implemented Using Collective Computation,” Conf. on Very Large Scale Integration, 1985, pp. 11-21.
Graf, et al., IEEE International Solid-State Circuits Conf., 1990, “A Reconfigurable CMOS Neural Network”, pp. 144-145.
“Visual Programming Environments Paradigms and Systems”, by Ephraim P. Glinert, IEEE Computer Society Press Aug. 31, 1990.
“Extending State Transition Diagrams for the Specification of Human-Computer Interaction”, by Anthony I Wasserman, pp. 100-114, Aug. 1985.
“Visual Programming Languages A Perspective And A Dimeensional Analysis”, by Nan C. Shu, pp. 41-58, Aug. 19885.
“Applications and Extensions of SADT”, by Douglass T Ross, pp. 147-156, from IEEE publication Computer Apr. 1985.
Helm, “Tandy Deskmate Intelligent Help Expert System,” 1989.
M. Stehouwer and J. Bruggen, “Performing Interpretation in an Intelligent Help System,” Proc. 6thAnnual ESPRIT Conf. (Nov. 27-Dec. 1, 1989), pp. 248-257.
J. Silber, “Pal: An Intelligent Help System,” Proc. 3rdInt'l Conf. on Indus. & Engin. Appli. of Artificial Intelligence & Expert Systems (Jul. 1990), pp. 882-889.
John M. Carroll and Jean McKendree, Interface Design Issues for Advice-Giving Expert Systems, 30 Comm. of the ACM 14-32. Jan. 1987.

Affiliated with

Also associated with

Rating

Intelligent help system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Intelligent help system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Intelligent help system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3535767