Integrating live chat into an online credit card application

Details Integrating live chat into an online credit card application Integrating live chat into an online credit card application

2004-02-18

2008-03-18

Chilcot, Jr., Richard E. (Department: 3692)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Finance

C705S035000

Reexamination Certificate

active

07346576

ABSTRACT:
A system and method are described for providing on line chat help to an applicant. An application identifier and a chat applet are inserted into a web page. The web page is sent to the applicant. The chat applet is configured to determine based on an event that the applicant could benefit from online chat and, upon such determination, to send a request to a chat server for a connection and to include the application identifier with the request.

REFERENCES:
patent: 5372507 (1994-12-01), Goleh
patent: 5764916 (1998-06-01), Busey et al.
patent: 5966699 (1999-10-01), Zandi
patent: 6105007 (2000-08-01), Norris
patent: 6138139 (2000-10-01), Beck et al.
patent: 6144991 (2000-11-01), England
patent: 6289319 (2001-09-01), Lockwood
patent: 6324524 (2001-11-01), Lent et al.
patent: 6405181 (2002-06-01), Lent et al.
patent: 6449646 (2002-09-01), Sikora et al.
patent: 2002/0016731 (2002-02-01), Kupersmit
Douglas Armstrong, Firstar Web site helps add up future, Milwaukee Journal Sentinel, Mar. 28, 1996.

Affiliated with

Also associated with

Rating

Integrating live chat into an online credit card application does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Integrating live chat into an online credit card application, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Integrating live chat into an online credit card application will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3978447