Integrated voice messaging/voice response system

Details Integrated voice messaging/voice response system Integrated voice messaging/voice response system

1991-01-16

1993-01-12

Brown, Thomas W.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379 89, 379 97, 379212, 379201, H04M 350, H04M 358

Patent

active

051795850

ABSTRACT:
An integrated voice messaging/interactive voice response system in which information given by a caller or known to a system database could be transferred among various application modules of the system is provided. The information is passed in the form of parameters in messages sent by one system module to another.

REFERENCES:
patent: 4785408 (1988-11-01), Britton et al.
patent: 4935956 (1990-06-01), Hellwarth et al.
patent: 5036533 (1991-07-01), Carter et al.
Syntellect, Inc., Shadow Operator brochure, Aug. 1989.
Dataquest Incorporated, Dataquest Research Bulletin, "Voice Processing Systems: VMX Establishes Applications-Oriented Foothold in the Interactive Voice Response Market," May 1990.
VMX, Inc., D.I.A.L./IVR brochure, 1988.
VMX, Inc., "Introducing VMXworks . . . ", Apr. 1990.
VMX, Inc., "VMXworks" (product description), undated.

Affiliated with

Also associated with

Rating

Integrated voice messaging/voice response system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Integrated voice messaging/voice response system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Integrated voice messaging/voice response system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-1224975