Integrated user interface

Details Integrated user interface Integrated user interface

2006-04-07

2010-06-29

Wu, Yicun (Department: 2158)

Data processing: database and file management or data structures

File or database maintenance

Synchronization

C707S999003, C707S999004, C707S999010

Reexamination Certificate

active

07747568

ABSTRACT:
A method and system for collecting contextual information in order to provide a requested service is provided. A service provider and a user may exchange a conversation and/or contextual information relating to a service over a communication channel. Based on the received user contextual information, the server may determine an appropriate source for obtaining more information relating to the requested service from the user. The server contacts the appropriate source and obtains information from it. Additionally, the server identifies the user interfaces for collecting more information relating to the requested service from the user. The server may transmit a set of contextual information, such as embedded instructions for invoking the user interfaces on a user's device, over the communication channel. While the user interacts with the user interfaces, new user's contextual information may be obtained by the server.

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