Integrated interactive messaging system and method

Details Integrated interactive messaging system and method Integrated interactive messaging system and method

2003-07-18

2011-11-01

Burgess, Glenton B (Department: 2442)

Electrical computers and digital processing systems: multicomput

Computer conferencing

Demand based messaging

C709S238000

Reexamination Certificate

active

08051132

ABSTRACT:
A system and method for organizations to develop, test, execute and analyze messaging programs defining a message application server comprising (a) a dialog designer configured to provide a user interface to an organization's program designers and marketers, to allow for rapid messaging program creation, to provide the ability to select the type of messaging program, to select service addresses for the messaging program, to schedule messaging programs for execution, to upload messaging user data into lists, to create segments, to download messaging program result data, to test messaging programs, to provide reports, including real-time reports, on messaging programs; (b) a dialog server configured to execute messaging programs by execution of program instructions, to manage substantially simultaneously executed messaging programs, to store messaging user results and message delivery status, to maintain state and session context across message invocations for messaging users within messaging program; and (c) a message exchange configured to route messages to and from messaging service providers, to manage service addresses, to perform message billing and to connect to messaging service providers. The system and method allow organizations to interact with messaging users who own a messaging communication device by using the services of messaging service providers.

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