Integrated application controlled call processing and messaging

Details Integrated application controlled call processing and messaging Integrated application controlled call processing and messaging

1993-03-01

1994-10-11

Dwyer, James L.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379 67, 379 89, 379201, 379214, H04M 164, H04M 342

Patent

active

053554060

ABSTRACT:
An integrated application controlled call processing and messaging system for use with a telephone system. The preferred embodiment comprises a PBX or central office system (Centrex) coupled to a voice messaging system to which an applications processor is coupled. The PBX and voice messaging system supply information related to the incoming telephone call to the applications processor. The applications thereafter begins execution of a call processing flow program designed to handle the processing of the incoming call and associated messages.

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