Incorporating predicrive models within interactive business...

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Reexamination Certificate

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Reexamination Certificate

active

09608595

ABSTRACT:
A Customer Relationship Management (CRM) system that incorporates predictive models. The system is used by business users who are unfamiliar with the art of data mining. The predictive model, which is constructed by a model-building mechanism in a data mining subsystem, accepts the appropriate input attributes, performs calculations against a segment comprised of records, and generates an output attribute.

REFERENCES:
patent: 5692107 (1997-11-01), Simoudis et al.
patent: 5701400 (1997-12-01), Amado
patent: 5787425 (1998-07-01), Bigus
patent: 5970482 (1999-10-01), Pham et al.
patent: 6393406 (2002-05-01), Eder
patent: 6430539 (2002-08-01), Lazarus et al.
patent: 6430615 (2002-08-01), Hellerstein et al.
patent: 8-180110 (1996-07-01), None
www.kdnuggets.com—Archived on Oct. 12, 1999—a data mining web site with many analysis tools.
www.ai-cbr.org/iccbr99/presents/iwatson.pdf—Definition of Case Based Reasoning cycle 1999.

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