Telephonic communications – Special services – Call diversion
Reexamination Certificate
2006-02-07
2010-11-16
Addy, Thjuan K (Department: 2614)
Telephonic communications
Special services
Call diversion
C379S265010, C379S265020
Reexamination Certificate
active
07835511
ABSTRACT:
A method of distributing incoming calls is provided. The incoming calls are distributed among a plurality of call destinations, wherein each call destination includes inbound links for receiving the calls. To accomplish the distribution, first information is accumulated regarding prior usage of the inbound links of each call destination by call controllers. The call controllers are configured to route the incoming calls to the call destinations. Based on the first information, second information including a number of the inbound links of each call destination that are allocated to each of the call controllers is generated. The incoming calls are routed to the call destinations by the call controllers based on the second information.
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Hulett Brian Patrick
Kirby James D.
Mangiardi Dominick
Schaff Jonathan E.
Yang Cory
Addy Thjuan K
Sprint Communications Company L.P.
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