Hybrid access architecture for voice messaging systems

Details Hybrid access architecture for voice messaging systems Hybrid access architecture for voice messaging systems

1996-05-29

1998-01-13

Brown, Thomas W.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379207, 379211, H04M 165, H04M 350

Patent

active

057086990

ABSTRACT:
An architecturally and cost efficient method and system are disclosed for accessing a voice messaging platform. An exemplary method for accessing the platform includes: (1) forwarding a telephone call to the platform over foreign exchange lines when the telephone call involves a caller who, upon call initiation to a called party subscriber, encountered a busy or ring-no-answer condition, so that the caller may leave a message for the called party in the called party's mailbox; and (2) routing a telephone call to the platform over a trunk group local to the platform when the telephone call involves a caller-subscriber initiating a telephone call directly to the platform to access his/her mailbox to retrieve messages, administer greetings, and/or send voice messages to other subscribers. For calls forwarded over foreign exchange lines, the platform is provided with a wide variety of call information transmitted via an SMDI link. For direct calls, calls are routed to the trunk group via an LEC network capable of transmitting a calling party number associated with each call and thus, the platform is provided with the only call information necessary to service such calls--namely, a calling party number. As such, direct traffic to the platform is aggregated through the end office local to the platform and economies of scale are achieved. Moreover, all subscribers to the voice messaging service, regardless of their geographic location, can dial the same number to access the voice messaging platform.

REFERENCES:
patent: 5199062 (1993-03-01), Von Meister et al.
patent: 5450488 (1995-09-01), Pugaczewski et al.

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