Heuristic routing of electronic documents

Details Heuristic routing of electronic documents Heuristic routing of electronic documents

2006-12-26

2006-12-26

Garcia, Gabriel I. (Department: 2625)

Facsimile and static presentation processing

Static presentation processing

Communication

C358S001100

Reexamination Certificate

active

07154625

ABSTRACT:
An optimal call routing system and method based upon pre-configured heuristics. In one aspect of the invention, a heuristic routing method can be provided in which a request to transmit an electronic document to a target destination can be received. A set of statistics associated with the target destination can be retrieved from a data store. A heuristically optimal route can be selected from the set of statistics through which the electronic document can be transmitted to the target destination. Subsequently, the electronic document can be transmitted to the target destination over the selected heuristically optimal route. Finally, statistics relating to the transmission can be collected and stored in the data store.

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