Handling unscheduled tasks in a scheduling process

Details Handling unscheduled tasks in a scheduling process Handling unscheduled tasks in a scheduling process

2007-04-24

2007-04-24

Vo, Ted T. (Department: 2191)

Data processing: software development, installation, and managem

Software program development tool

Software project management

C718S102000, C705S002000

Reexamination Certificate

active

10239087

ABSTRACT:
Tasks (T) such as repair jobs on a telecommunications system, that are to be performed by a plurality of resources such as field engineers (E), at different locations in a geographical area (2), are scheduled by means of a scheduler (10) at a work manager server (5). The scheduler provides schedule data (11) corresponding to schedules of the tasks that individual ones of the resources are to carry out, from task data (4) concerning the tasks to be carried out and resource data (6) concerning characteristics of resources available to carry out the tasks over a given period. Not all the tasks are scheduled, resulting in unscheduled task data (11a). The schedule data (11) is downloaded to a workstation (7) together with the unscheduled task data. The downloaded data is analysed at the workstation to determine a candidate resource (E) to perform the task (T) corresponding to the unscheduled task data.

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Parrott et al., “Comparing the WMS real time algorithm with AIP predictive schedulers”, BT Technology Journal, vol. 13, No. 1, Jan. 1995, pp. 110-120.

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