Graphical user interface and method for customer centric...

Electrical computers and digital processing systems: multicomput – Computer network managing

Reexamination Certificate

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Details

C709S219000

Reexamination Certificate

active

07143152

ABSTRACT:
A graphical user interface and method for customer centric network management. The graphical user interface includes a first view showing text input by a user indicative of customer identification data corresponding to a customer in a network. This data is received by a server connected to the user. The server retrieves stored information corresponding to the customer identification data from a database and provides the stored information and actual circuit path information corresponding to a customer service based on the stored information to the graphical user interface. A second view of the graphical user interface shows the stored information, and a third view shows a graphical representation of a customer path corresponding to the actual circuit path information.

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The Trustees of Dartmouth College Copyright © 1995-1996Intermapper 1.0 TutorialInternet Mapping and SNMP Monitoring for the Macintosh (Draft May 30, 1996).

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